FHL GO · Privacy Policy

Privacy Policy

This Privacy Policy describes how FHL GO collects, uses, and shares your information when you use our website and services.

1. Personal Information We Collect

We collect Device Information (for example, IP address, browser type, time zone, and cookies) and site activity. If you create a shipment or account, we collect Order Information such as name, addresses, payment details, email, and phone number.

We use cookies, log files, web beacons, tags, and pixels to operate the site and measure performance.

2. How We Use Information

We use your information to provide services, process payments, arrange shipping, prevent fraud, communicate with you, and personalize content.

Where permitted, we send service updates and marketing communications consistent with your preferences.

3. Sharing & Third Parties

We share information with service providers that help us operate the platform—for example Shopify, analytics providers, payment processors, and carriers.

We may disclose information where required by law or to protect our rights and the rights of others.

4. Advertising & Analytics

We may use analytics and advertising partners to measure usage and show relevant ads. You can adjust preferences in your browser settings and through partner opt-out tools.

We do not change our data practices when we receive a “Do Not Track” signal from your browser.

5. Your Rights

Depending on your region, you may have rights to access, correct, delete, or restrict the use of your personal information.

To exercise rights, contact info@fhlgo.com.

6. Data Retention

We retain order records and related information for as long as needed to provide services and to comply with legal requirements.

7. Minors

Our services are not directed to individuals under the age of 13 (or local legal equivalent), and we do not knowingly collect information from them.

8. Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes, and will post the effective date when changes take effect.

9. Contact

Questions? Email info@fhlgo.com